The Premier Cutlery Guarantee
All our products are covered by a guarantee under which any product found to be defective in normal uses shall be repaired or replaced completely free of charge. This guarantee is in addition to the customer’s statutory rights.

Should you wish to return or exchange any item it would be most helpful if you could contact our Customer Services Department first, as there are occasions when it may be unnecessary for you to be inconvenienced by sending an item back.

If you've placed an order by mistake, or wish to cancel your order for any reason, please call our Customer Services Department 0114 2726521 or email us at enquiries@premiercutlery.co.uk within 24 hours of placing your order.